Join the team

Mō tēnei tūranga mahi | About the role  

Reporting to our Chief Operating Officer, (COO), your specific areas of responsibility include: 

• General office and team administration, drafting documentation, creation of templates, checklists, process improvement, management of stationery and office supplies, event coordination, etc to support the delivery of services required to our clients. 
• Job management including managing all administrative tasks within our job management system, (Workflow Max). 
• Providing HR support with all aspects associated with generalist’s human resource functions including but not limited to; recruitment and selection, on-boarding, staff departures and terminations, learning & development and performance management, (PDP), throughout the year. 
• Supporting the COO and principals /team leads with metrics and reports to drive performance around staff utilisation, business performance (metrics and reporting such as staff utilisation, business development activity. 
• Relationship management including assisting with the management of our supplier relationships across IT, Payroll, lease & Insurance management, general systems administration,  
• Working with our Digital Product Manager to refine our business systems and processes.  

Ngā pūkenga me ngā wheako | Skills and experience 

We are looking for applicants who thrive in a dynamic and diverse consulting environment. To provide support across our team you need the skills to build relationships, manage multiple priorities, be self-motivated along with flexible to change, and thrive on being solutions focused. Having a strong values-based and team approach will be pivotal.  

What we are looking for: 

• A minimum of 3-5 years’ professional experience in office management, administration, project management, administration, HR administration or other related experience.  
• Exceptional communication & relationship skills – with the ability to work well with people across the business. 
• Initiative – someone self-motivated, comfortable working with a high degree of autonomy, who can pick up work quickly, under pressure and produce work with minimal instruction.  
• Time management – superior skills managing own time, meeting deadlines amidst often changing scope, prioritising own work as well as understanding the wider priorities of the team.  
• A deep passion and interest in delivering practical and solutions-focused outcomes within an administrative role. 
• Someone who shares our values, with a clear sense of personal and professional accountability; who is committed to doing the right thing for our team, clients and wider community.  
• Confidence and understanding of systems and software including Xero, Workflow Max, MS Office. 

All training and professional development necessary for this role will be provided to the successful candidate.  

Ngā āhuatanga kei a mātou: What we offer 

In this role, you can look forward to all leave entitlements from the day you join our whānau, an annual wellbeing gift and participation in our wellbeing programme, professional development opportunities, and a wonderful team around you every day working in an organisation that believes in its purpose.  

We will support you by ensuring you have the tools needed to be successful, including your own laptop, IT support and a personalised Induction programme. We offer good opportunities for training and development. All Height employees are eligible to access the Employee Assistance Programme (EAP) at any time. 

Rā Katinga: Applications close COB Tuesday 4th April. 

Applications: Please send all applications including CV, references, and cover letters to office@heightpm.co.nz 

Our customers include: 

• Large Government organisations who pay for contracts and services 

• Large and medium-sized businesses who deliver Government contracts, especially in the construction and infrastructure sector  

• Smaller businesses, including Māori owned firms, looking to tender for larger contracts.   

Social and sustainable outcomes we support include:  

• Embedding objectives and targets in contracts; tracking and reporting 

• Advice on delivering social and sustainability initiatives  

• Research and insights: eg benchmarking and analysis  

• Facilitation and training 

• Supporting businesses on business development capability, including prepositioning and tendering, and contract mobilisation and delivery. 

Ko te kaupapa | About the role 

In this role, you’ll work with the Social and Sustainable Outcomes Lead and other Height Project Managers on some or all of the above areas. 

It’s a growing part of the business, with emerging opportunities from both the public and private sector. We will continue to be agile and responsive to these while offering high-quality deliverables and customer satisfaction.  

The role is critical to the overall success of Height - performance in the role will reflect on the company throughout our client base and wider industry.  

Key Accountabilities of the Role 

Strategy

• Assist with the design and implementation of the business strategy and objectives for the Social and Sustainable Outcomes team, ensuring alignment with short-term and long-term objectives.  

• Implement the strategic goals and direction of Height.  

• Ensure Height’s activities are conducted in an ethical, professional and appropriate manner, including regard to New Zealand’s diversity and the principles of the Treaty of Waitangi.  

Social and Sustainable Outcomes 

• Research best-practice methods, benchmark competitors and provide recommendations for improvement to gain competitor advantage.   

• Project – coordinate all aspects assigned by the customer. 

• Provide business development and contract advisory to the customer as required [particularly for TPK and PBT funded businesses] 

• Coordinate Height inputs including workshop/meeting facilitation, writing, graphics, logistics and production. 

• Time management – manage time to ensure all internal and customer timelines are achieved – communicate with team as needed to prioritise workload. 

Financial and Job Management 

• Assist with the preparation of proposals and cost estimates for customers  

• Ensure all project costs and time are captured in Workflow Max  

• Monitor budgets throughout job, raising any issues with Manager and/or clients as required 

Customer

• Develop and maintain strong ‘trusted advisor’ relationships with key clients.   

• Manage client relationships during jobs and between jobs as needed. 

• Net Promoter scoring – coordinate with the team to ensure all NPS scoring is completed post project and when required. 

• Coordinate with the Communications Consultant to follow up on any unsatisfactory NPS result. 

Technical/ Cultural Advice 

• Facilitate and assist to develop operational, technical methodologies and solutions to deliver the required contract outcomes. 

• Challenge customers to be innovative.

HSEQ

• Follow all Height systems and processes. 

• Identify opportunities to improve systems and process and work collaboratively with others as needed to review and refine systems 

Working alongside our Procurement Director, you would also be responsible for maintaining and developing a pipeline of upcoming work through established strong relationships with customers, or through seeking new opportunities, as well as by assisting with the design and implementation of the strategic goals of the Procurement Team.

NGA TAONGA KEI ROTO I TOU KETE MATĀURANGA | WHAT YOU BRING

We’re looking for someone with: 

• An alignment with our values

• Minimum of 5 years as a Procurement Manager and/ or Technical Project Manager running large and successful procurement projects from end to end

• Superior written skills – the ability to absorb and translate technical concepts or complex information into plain language and turn a small amount of information into a high quality and compelling tender and procurement documentation

• A degree, or equivalent professional experience – we are open to applicants from a diverse range of disciplines such as engineering, law, economics

• Strong relationship management and communications skills - to partner with any of our diverse clients and help them achieve success

• Initiative – someone comfortable working with a high degree of autonomy, in a consultancy capacity, who can pick up work quickly and under pressure

• Exceptional communication & customer relationship skills – proven stakeholder relationship and influencing skills with experience acting as a trusted advisor for customers. As well as someone with the ability to work well with people right across a business

• A passion for working with diverse teams to develop winning strategies and proposals that benefit the wider community